Making a Claim
We believe in the times of need we should be there to help and protect you.
We have a dedicated accident assist center. Hopefully you will never need this service but if you do we are there to protect you every day. To speed things up please have access to your License Plate number – It really makes life easier if you have given us your permanent plate number after you get it from Vehicle Registration and your Policy number – this should start IBS.
EU-Wide Claims Number: +49 5404 – 5720 or +49 173 170 4450 (out of hours)
Our Traffic Accident Assist Center offers you:
We handle
• Complete claim from start to finish
• No more running around
• One of a kind service
We offer
• “No Win No Fee”*
• 24 Hour Emergency Service
• On the spot translation
We do not want you to feel left alone and stranded in a foreign country with no idea who to turn to.
We will identify what immediate assistance you require and make the necessary arrangements.
We will handle everything to do with your accident, thus enabling you to continue with your day to day life.
We deal with all accidents and will manage the following for you:
• Vehicle Repair
• Damage Assessment
• Car Rental
• Interpreter
• Recovery and Storage
• Scrap Disposal
All legal matters are dealt with by lawyers and monitored by us regularly:
• Legal Expenses
• Value Depreciation
• Replacement Value
• Injury Compensation
• Housekeeping Expenses
• Personal Effects
• Loss of Earnings